Contact Us

We're here for you!

By Email: If you have any questions or comments for us, please feel free to send us an email.*

By Phone: If you prefer to contact us by phone, you may contact a branch location near you.

Customer Care Center: Our Customer Care employees are here to help!
Phone: 888-897-2276 (toll free); Bloomington-Normal area, call 309-662-4444
Monday - Friday: 7:00 a.m. - 6:00 p.m.
Saturday: 8:00 a.m. - 1:00 p.m.

TeleBank: For information about your account, please call our 24/7 telephone banking service, TeleBank, at 800-749-8581 (toll free)

Billing Errors and Inquires, or Servicing Information for Your Loan:
Phone: 888-897-2276 (toll free); Bloomington-Normal area, call 309-662-4444
P.O. Box 67, Bloomington, IL 61702-0067

*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link.