Digital Banking Resources
We’re here to help you navigate your digital banking experience.
All customers can view or download the Digital Banking User Guide below for a step-by-step look at system navigation, first time login steps, and much more!
Frequently Asked Questions
- How do I access digital banking?
- How do I reset my password?
- How do I transfer funds between accounts?
- What browsers and devices support my digital banking experience?
- How can I send secure messages in digital banking?
- How do I submit a stop payment request?
- How can I make a mobile deposit?
- How do I save transaction data from Funds Tracker?
Business Connect Resources
The user guide and video resources below will help Business Connect customers navigate their digital banking for Treasury Services. For more information about these additional services, please contact TreasuryManagement@hbtbank.com*.
Business Connect Resource Videos
Roles & User Management
Submitting a Wire Transfer
Submitting an ACH
Fraud Prevention Services
Fraud Prevention Services Dashboard
The Fraud Prevention Services Dashboard is referred to as Fraud Prevention HQ in the following resource videos.
ACH Filter Services are referred to as Pro-Tech in the following resource videos.
Positive Pay Services are referred to as Pro-Chex in the following resource videos.
Loading Issue Files
Manual Issue Entry
Issue File Status
Payee Positive Pay Tips & Best Practices
QuickBooks Reports - Issue File Export
QuickBooks Account Register - Issue File Export
Positive Pay PDF Guides
*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link.