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Employee Stories

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Employee Stories: Angie Serratos

Angie’s Perspective – Leadership and Community Angie’s story started 15 years ago when she began her professional banking career as a teller. There, she quickly found her passion for creating great customer experiences as well as being involved in the local community. About Angie Angie is Retail Manager at our 205 N. Main St. location …

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Employee Stories: Jake Seckler

Jake’s Perspective – Professional Growth and Support Jake’s story with Heartland Bank started 15 years ago as a teller. There, he found his niche for banking and grew his career from retail to overseeing many areas of our credit department. Jake’s passion for credit administration and mentoring his team is what makes him a standout …

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Employee Stories: Ryann Ethridge

Ryann’s Perspective – Professional Growth and Finding Your Passion Ryann Ethridge is a Retail Lead at Heartland Bank and Trust Company. After joining Heartland Bank in 2016, Ryann was able to find a passion within banking and helping our customers achieve their financial goals. Through hard work and the support from her peers, she has …

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Employee Stories: Blade Parrish

Blade’s Perspective – Professional Growth and Customer Service Blade Parrish is a Tech Support Lead at Heartland Bank and Trust Company. Blade’s story started in 2017 when he joined Heartland Bank as a Retail Banker at our office in Normal and found his niche within Information Technology (IT). About Blade Blade is a Tech Support …

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Employee Stories: Danielle Hawkins

Danielle’s Perspective – Teamwork and Building Relationships Danielle Hawkins is a Customer Care Representative III at Heartland Bank and Trust Company. Danielle’s time at Heartland Bank started with a heartwarming experience as she fell ill shortly after beginning her career with the bank. She relied on her peers for support and values the strong sense …

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