Loan Payment Portal Upgrade
We are upgrading your Online Loan Payment Portal service. The current portal will be discontinued on March 15, 2022. This upgrade has several new features to improve your experience. Please take the following actions to continue using our payment portal service. Both systems are currently live and will process transactions you have set up on them until March 15, 2022. On March 15, the current portal will be removed along with all associated payments. Please do the following in preparation for the upgrade:
- Will continue to process loan payments until March 15, 2022.
- Does not automatically transfer payment details to new portal.
- Create your new account.
- Set up your payment options to begin making one-time or recurring loan payments.
- Cancel any recurring payments on the current Loan Payment Portal after you set up your new account.
We're Here to Help You Switch to the New Portal
Call our Loan Servicing department at 888-897-2276 or email LMaintenance@hbtbank.com*
New Portal Features
- Additional loan details – enjoy a more comprehensive list of your Heartland Bank loans and details including loan name, loan number, current balance, total amount due, and due date.
- “Pay Now” option – save time by paying your Heartland Bank loan(s) without creating an account or logging in to the portal.
- Customer validation process – quick validation using the last six digits of your social security number or Tax ID Number (TIN) and the first ten characters of your first name or entity name on the loan.
*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link.