Phishing attacks can be made by email as well as through unsolicited telephone calls. Unsolicited email containing errors should always raise a red flag, especially if combined with a call to action, such as calling a toll-free number or clicking on a link.
If you are a customer who called a fraudulent toll-free number in response to an email or phone call and gave your account or other identifying information, please call the customer care center at 1-888-897-2276 or your local Heartland Bank office.
If you are a merchant account and provided your merchant ID during a fraudulent call or in an email, please call the customer care center for First Data (1-877-273-8191) so that First Data can help you monitor for fraudulent activity on your account. You can also report suspicious activity at email@example.com*.
Phishing attempts may also be reported to the FDIC at firstname.lastname@example.org.