Digital Banking Resources
We’re here to help you navigate your digital banking experience.
All customers can view or download the Digital Banking User Guide below for a step-by-step look at system navigation, first time login steps, and much more!
Frequently Asked Questions
Intuit Guides
Business Connect Resources
The user guide and video resources below will help Business Connect customers navigate their digital banking for Treasury Services. For more information about these additional services, please visit our Treasury Services Page or contact TreasuryManagement@hbtbank.com*.
Frequently Asked Questions
Business Connect Resource Videos
Payee Management
Submitting a Wire Transfer
Submitting an ACH
Fraud Prevention Services
Fraud Prevention Services Dashboard | ACH Filter | Positive Pay | EDI Transaction Alert
Fraud Prevention Services Dashboard
The Fraud Prevention Services Dashboard is referred to as Fraud Prevention HQ in the following resource videos.
Dashboard
Transaction View
Fraud Prevention PDF Guides
ACH Filter
ACH Filter Services are referred to as Pro-Tech in the following resource videos.
Dashboard
Notification Rules
Approved List
ACH Filter PDF Guides
Positive Pay
Positive Pay Services are referred to as Pro-Chex in the following resource videos.
Dashboard
Issue Templates
Loading Issue Files
Manual Issue Entry
Issue File Status
Issue Warehouse
Payee Positive Pay Tips & Best Practices
QuickBooks Reports - Issue File Export
QuickBooks Account Register - Issue File Export
Positive Pay PDF Guides
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