Financial Hardship Due to COVID-19

As the world begins to find its new normal, read these tips for handling the financial impact of COVID-19.


Heartland Bank remains committed to our customers in this trying time. Find information about specific account types below, or call our Customer Care Center toll-free at 888-897-2276 to be connected with a representative.

Checking Accounts

For questions about your accounts, including fees, contact your local branch.


If you're experiencing financial hardship due to COVID-19, you may be eligible for payment deferments. To speak to a specialist and learn about your options, call us toll-free at 888-897-2276.

Credit Cards

Please call 888-897-2276 with any questions.


Heartland Bank remains committed to the communities in which we work and live. In these unprecedented times we know now more than ever that we must continue to serve our clients who rely on us as a trusted partner and resource.

Small Businesses

Small Business Association (SBA) Low-Interest Loans

The Small Business Association (SBA) has announced that small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to COVID-19. For more information, visit

Paycheck Protection Program (PPP)

Funding for the Paycheck Protection Program has been exhausted. Heartland Bank is no longer able to accept applications for new PPP loans. We will continue working with existing PPP borrowers on PPP Forgiveness applications. To read more about the program, click here.

We have established a dedicated PPP task force. Because of the specialized nature of this program, our branch staff and Customer Care Center Representatives are unable to answer questions related to PPP. If you have an existing relationship with a commercial lender, please contact them directly as they are ready to assist.

We're Here For You!

Our Customer Care Representatives are ready to assist you Monday - Friday 7:00 am - 7:00 pm; Saturday 8:00 am - 5:00 pm; and Sunday 12:00 pm - 5:00 pm Give us a call at 888-897-2276.