Financial Hardship Due to COVID-19

As the world begins to find its new normal, read these tips for handling the financial impact of COVID-19.

Personal

Heartland Bank remains committed to our customers in this trying time. Find information about specific account types below, or call our Customer Care Center toll-free at 888-897-2276 to be connected with a representative.

Stimulus Checks

The Internal Revenue Service (IRS) has published detailed information on Economic Impact Payments. Click here to learn what you need to know.

Checking Accounts

For questions about your accounts, including fees, contact your local branch.

Loans

If you're experiencing financial hardship due to COVID-19, you may be eligible for payment deferments. To speak to a specialist and learn about your options, call us toll-free at 888-897-2276.

Credit Cards

See your statement for an important message. Please call 888-897-2276 with any questions.

IRAs

The Coronavirus Aid, Relief, and Economic Security (CARES) Act includes several provisions that make temporary changes to the federal laws governing IRAs and workplace retirement plans in an effort to provide greater flexibility to those struggling financially due to this pandemic. See the PDFs linked below for further information.

Overview | FAQ


Business

Heartland Bank remains committed to the communities in which we work and live. In these unprecedented times we know now more than ever that we must continue to serve our clients who rely on us as a trusted partner and resource.

Small Businesses

Small Business Association (SBA) Low-Interest Loans

The Small Business Association (SBA) has announced that small business owners in all U.S. states and territories are currently eligible to apply for a low-interest loan due to COVID-19. For more information, visit sba.gov/coronavirus.

Paycheck Protection Program (PPP)

The SBA has set aside nearly $350 billion in the form of a loan program called the Paycheck Protection Program (PPP). This program is available to businesses with 500 or fewer employees to support the continuation of payroll, while also allowing for expenditures such as healthcare costs, utilities, rent and interest on existing debt. To read more about the program, click here.

Heartland Bank is participating in the Paycheck Protection Program (PPP).

We are receiving new information daily from the SBA, and the Bank has established a dedicated program task force. Because of the specialized program, our branch staff and Customer Care Representatives are unable to answer questions about the program. If you have an existing relationship with a lender, please contact them directly. For all other inquiries, please click the button below to fill out and submit a brief form. We will keep you updated via email as our program task force works through inquiries.