Online Banking Questions?

We’re here for you!

How can I sign up for or view eStatements?

Online Banking

How can I sign up for online banking?

How can I reset my online banking password?

How do I use online banking?

How can I access online banking?

How can I view transactions?

How can I transfer funds between accounts?

How can I place a stop payment?

How can I manage my online banking accounts?

How can I print my check image?

How can I download into financial software?

Bill Pay

How can I sign up for online bill pay?

How do I use online bill pay?

How do I pay a bill?

How do I set up an eBill?

How do I set Up a Bill Pay Alert?

Expedited Payment

What is Heartland Bank’s Expedited Payment service?

What is the Expedited Payment fee?

How can I make an Expedited Payment?


Online communication is great, but we’re here if you need a person to talk to as well.

Our Customer Care Center is staffed with employees who are ready to meet your needs. Our Customer Care Center hours are Monday-Friday 7:00 a.m. – 9:00 p.m.; Saturday 8:00 a.m. – 5:00 p.m.; and Sunday 12:00 p.m. – 5:00 p.m. Call a Customer Care Representative at 309-662-4444 (or toll-free 888-897-2276) or email us.*

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*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link. Please note: secure e-mail is provided on the menu bar within Online Banking.