Our branches in Washington at 100 S. Cummings Lane and 130 S. Main St. are now open and available to serve customers Monday-Friday from 8:00 a.m. - 6:00 p.m., and Saturday 8:30 a.m. -Noon.
Our Customer Care Center (888-897-2276) and branch locations surrounding the Washington area are also available and ready to serve you.
If you lost any of the following: checks, statements, debit cards, credit cards, or any other sensitive banking information, what should you do?
We recommend visiting any Heartland Bank branch to open a new account. This will help secure your financial information and allow you to resume using bank services.
Once I open a new account, what steps should I then take?
Once your new account has been opened, please contact any vendors/payees that you have set up bill payments or automatic payments with and let them know you have a new account number.
What other steps can I take to prevent identity theft and fraud during a time of recovery?
We recommend that you remain mindful and aware that there are situations that may result in fraudulent activity as you recover. Please CLICK HERE to see an article concerning fraud and identify theft during storm recovery.
Call us if you need help...you are important to us! If you have questions about your account, please visit your nearest Heartland Bank branch, call us toll free at 888-897-2276, or email us. We are available Monday-Friday 7 a.m.-6 p.m. and Saturday 8 a.m.-1 p.m.