Common Personal Checking Questions

Checking questions? We’re here for you!

Which checking account is right for me?

How do I switch my checking account to Heartland Bank?

How do I reorder checks?

What other personal accounts does Heartland Bank offer other than checking?

Where can I find a direct deposit authorization form?

Online communication is great, but we’re here if you need a person to talk to as well.

Our Customer Care Center is staffed with local agents who are ready to meet your needs and are available Monday through Friday from 7 a.m. – 6 p.m. and Saturday 8 a.m. – 1 p.m.  We’re here for you! Call a Customer Care Representative at 309-662-4444 (or toll-free 888-897-2276) or send an email.*

*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link. Please note: secure e-mail is provided on the menu bar within Online Banking.