Online Banking Questions?
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How can I sign up for or view eStatements?
Online Banking
How can I sign up for online banking?
How can I reset my online banking password?
How can I access online banking?
How can I view a range of transactions?
How can I transfer funds between accounts?
How can I place a stop payment?
How do I manage my online banking accounts?
How can I download into financial software?
Bill Pay
How can I sign up for online bill pay?
How do I add a payee to pay a company?
How do I add a payee to pay an individual?
How do I set up a quick payment?
How do I set up a payee to be paid by check?
How do I set up a payee to be paid electronically?
How do I view my bill pay history?
How do I view my payment history?
How do I set up recurring payments?
How do I set up expedited payments?
Expedited Payment
What is Heartland Bank’s Expedited Payment service?
What is the Expedited Payment fee?
How can I make an Expedited Payment?
If I added a merchant/payee today, can I immediately make an Expedited Payment?
What merchants/payees are eligible for Expedited Payments?
Can I make an Expedited Payment after hours or on a Saturday?
Online communication is great, but we’re here if you need a person to talk to as well.
Our Customer Care Center is staffed with local agents who are ready to meet your needs. Our Customer Care Center hours are 7am – 6pm Monday through Friday and 8am – 1pm on Saturdays. Call us. We’re here for you. Call a Customer Care Representative at 309-662-4444 (or toll-free 888-897-2276) or email us.*
*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link. Please note: secure e-mail is provided on the menu bar within Online Banking.