Online Banking Questions?
We’re here for you!
How can I sign up for or view eStatements?
How can I sign up for online banking?
How can I reset my online banking password?
How do I use online banking?
How can I access online banking?
How can I view transactions?
How can I transfer funds between accounts?
How can I place a stop payment?
How can I manage my online banking accounts?
How can I print my check image?
How can I download into financial software?
How can I make regular payments on my Heartland Bank loan?
How can I make a principal only payment on my Heartland Bank loan?
How can I sign up for online bill pay?
How do I use online bill pay?
How do I pay a bill?
How do I set up an eBill?
How do I set Up a Bill Pay Alert?
What is Heartland Bank’s Expedited Payment service?
What is the Expedited Payment fee?
How can I make an Expedited Payment?
Online communication is great, but we’re here if you need a person to talk to as well.
Our Customer Care Center is staffed with local agents who are ready to meet your needs. Our Customer Care Center hours are 7am – 6pm Monday through Friday and 8am – 1pm on Saturdays. Call us. We’re here for you. Call a Customer Care Representative at 309-662-4444 (or toll-free 888-897-2276) or email us.*
*This e-mail link is for general inquiries only. It is not secure e-mail. For your protection, please do not include confidential or sensitive information such as social security numbers, account numbers, etc. when using this e-mail link. Please note: secure e-mail is provided on the menu bar within Online Banking.